Recovery Stories That Matter
Real experiences from businesses who turned data disasters into learning opportunities. These aren't fairy tales about perfect recoveries — they're honest stories about what actually works when everything goes wrong.
What We Actually Learned
Small Mistakes, Big Lessons
A family bakery in Taichung lost three months of customer orders when their POS system crashed during Chinese New Year rush. What saved them wasn't fancy technology — it was having recent backups stored in two different places.
The Human Side of Recovery
Technical solutions only work when people know how to use them. We've seen perfectly designed backup systems fail because no one practiced the recovery process. The best disaster plans include regular drills, not just regular backups.
When Ransomware Hit During Peak Season
A textile manufacturer in Taoyuan faced every business owner's nightmare: encrypted files right before their biggest export deadline. Their recovery took 72 hours instead of weeks because they had tested their restore process monthly.
The Law Firm That Lost Everything Twice
Sometimes you need to fail spectacularly to learn properly. This Taipei law office lost client files in 2023, rebuilt everything, then lost it again six months later. The second time taught them what the first disaster missed.
Beyond the Emergency
Quick fixes get you running again, but lasting solutions keep you running. Here's how Taiwan businesses build resilience that goes deeper than just having backups.
Building Recovery Muscle Memory
The construction company that saved their project timelines didn't have the fastest backup system — they had the most practiced recovery team. Every month, they'd simulate different failure scenarios. When their server room flooded during typhoon season, restoration became routine instead of panic.
